HOT CASM Test Assessment 100% Pass | High Pass-Rate Peoplecert Interactive Certified Agile Service Manager V2.1 Course Pass for sure

These Peoplecert CASM exam questions give you an idea about the final Peoplecert CASM exam questions formats, exam question structures, and best possible answers, and you will also enhance your exam time management skills. Finally, at the end of CASM Exam Practice test you will be ready to pass the final CASM exam easily. Best of luck in Certified Agile Service Manager V2.1 (CASM) exam and professional career!!!

Peoplecert CASM Exam Syllabus Topics:

Topic	Details
Topic 1	Scrum roles and events: This section measures the understanding of Process Designers concerning Agile processes, including Scrum roles, events, and artifacts. It highlights their relationship to process improvement, ensuring that participants can effectively navigate and implement Scrum methodologies.
Topic 2	Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.
Topic 3	Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.
Topic 4	Agile concepts and practices: This part evaluates the knowledge of DevOps Developers regarding how various frameworks such as DevOps, ITIL, SRE, Lean, and Scrum facilitate Agile Service Management. These practices are vital for driving business value and improving service delivery.
Topic 5	Continuous Process Improvement: Discusses the necessity of ongoing process improvement through reviews and automation, ensuring that processes evolve to meet changing needs effectively.

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q13-Q18):

NEW QUESTION # 13
An organization's CIO believes they will better serve customers if they become more Agile. How can an organization become more Agile?

A. Put strict control on changes and only allow them early in development
B. Be more collaborative
C. Both A and C
D. Shift IT's main focus to software development

Answer: B

Explanation:
Becoming more Agile requires fostering collaboration, flexibility, and customer focus. Let's evaluate the options:
A . Incorrect. While IT plays a crucial role in Agile transformation, solely focusing on software development doesn't address Agile principles like collaboration, iterative value delivery, and responsiveness to change.
B . Incorrect. Strict control over changes contradicts Agile principles, which encourage adaptability and welcoming change throughout development.
C . Correct. Collaboration is a core value in Agile, emphasizing interactions among teams, customers, and stakeholders to deliver value effectively.
D . Incorrect. While collaboration is correct, pairing it with a narrow IT focus (option A) doesn't reflect a holistic Agile transformation.
Reference:
Agile Manifesto (Individual and interactions over processes and tools).
Principles of Agile Transformation: Collaboration and adaptability are key.

NEW QUESTION # 14
Which is NOT one of the underlying principles of the Agile Manifesto?

A. Simplicity-the art of maximizing the amount of work not done-is essential
B. Working software is the primary measure of progress
C. The highest priority is to satisfy the customer
D. Deliver working software daily

Answer: D

Explanation:
The Agile Manifesto outlines 12 principles, and while delivering value frequently is one of them, "delivering working software daily" is not explicitly stated. Let's evaluate the options:
A . Correct. The Agile Manifesto states that "working software is the primary measure of progress." B . Incorrect. The principle states, "Deliver working software frequently, from a couple of weeks to a couple of months," but it does not specify daily delivery. This makes "daily" incorrect.
C . Correct. Satisfying the customer through early and continuous delivery is the highest priority in Agile.
D . Correct. Simplicity, or minimizing unnecessary work, is one of the core principles in Agile.
Reference:
Agile Manifesto: agilemanifesto.org
Principle 3: "Deliver working software frequently..."
Principle 10: "Simplicity-the art of maximizing the amount of work not done-is essential."

NEW QUESTION # 15
What is the starting point when designing an Agile process?

A. Understand who your customers are and what they value
B. Getting the right stakeholders engaged
C. Understand the practice's vision and goal
D. Understand the service management architecture

Answer: A

Explanation:
Designing an Agile process begins with understanding customer needs and value to ensure that processes align with delivering that value efficiently.
A . Incorrect. While understanding the vision and goal is important, focusing on customer value takes precedence in Agile.
B . Correct. Agile emphasizes delivering value to customers, making this the critical starting point for process design.
C . Incorrect. Engaging stakeholders is essential but follows after understanding customer needs.
D . Incorrect. Understanding architecture comes later in the design process, after defining customer-centric objectives.
Reference:
Agile Manifesto: Customer collaboration over contract negotiation.
ITIL 4: Service design principles.

NEW QUESTION # 16
Which of the following would NOT help sustain improvements?

A. Communicate successes, failures, and lessons learned
B. Provide ongoing training to existing employees
C. Increase the velocity of Teams
D. Solicit feedback when changes are made

Answer: C

Explanation:
Sustaining improvements in Agile Service Management requires fostering a culture of learning, feedback, and collaboration. Simply increasing the velocity of teams does not inherently sustain improvements and can sometimes lead to burnout if not managed properly.
A . Incorrect. Ongoing training equips employees with the skills needed to adapt to changes, which sustains improvements.
B . Correct. While increasing velocity is desirable, it does not directly sustain improvements and may have negative impacts without adequate support.
C . Incorrect. Sharing successes and lessons learned builds a culture of continuous improvement.
D . Incorrect. Soliciting feedback ensures that changes remain relevant and effective, a key factor in sustaining improvements.
Reference:
ITIL 4: Continuous Improvement principles.
Scrum and Agile: Importance of sustainable delivery practices.

NEW QUESTION # 17
Which of the following is a benefit of Agile Service Management?

A. All of the above
B. Meet customer requirements faster and more accurately
C. Overcome constraints in process workflows
D. Improve the velocity of process improvement teams

Answer: A

Explanation:
Agile Service Management delivers numerous benefits by combining Agile principles with service management.
A . Correct. Agile Service Management overcomes workflow constraints by improving flexibility and adaptability.
B . Correct. Agile ensures faster delivery of services that meet customer needs.
C . Correct. Agile fosters incremental improvements, increasing the velocity of process improvement teams.
D . Correct. All of the above are true benefits of Agile Service Management.
Reference:
Benefits of Agile Service Management in ITSM frameworks like ITIL.

NEW QUESTION # 18
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HOT CASM Test Assessment 100% Pass | High Pass-Rate Peoplecert Interactive Certified Agile Service Manager V2.1 Course Pass for sure

Peoplecert CASM Exam Syllabus Topics:

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q13-Q18):

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